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Q&A Webinar Follow-Up - State of the Hack: Back to the Remediation


 


    As a follow-up to our recently held State of the Hack: Back to
        the Remediation
webinar, questions answered by presenter Jim
      Aldridge are listed below. 


  1.       How do you develop a business case for resources for security
            incident management, remediation, and log analysis?

         
     This is an area with which many organizations that have not
          experienced an incident struggle with. I would recommend
          conducting a realistic incident simulation to exercise the
          organization's incident response plan. This should go beyond a
          table-top exercise and actually test responders' capabilities to
          use logs to identify and track attacker activity. This approach
          should provide the organization a good understanding of weaknesses
          in these areas. For example, I assisted a bank with planning and
          executing this type of exercise. They were concerned about
          targeted threats and had never experienced a security breach.
          After a series of meetings to better understand their environment,
          we designed a scenario based on an incident we had worked on in
          the past. In their scenario, picture a blank screen with a SQL
          Server and a question mark on it. We would give them a clue, and
          then we would on and say, "Okay, so what would you do if you
          got this information?" And then we provided a little bit more
          of the diagram. It was in the style of a choose your own
        adventure.

  2.       During incident response what tools do you use for networking
            indicators; are any of them open source?

         
     Typically, we like to deploy our network sensors, which we
          don't offer as a standalone product at this time. That
          intelligence is only available as part of our         href="https://www.mandiant.com/products/managed-defense/">Managed
          Defense™
    service, in large part due to the back end processing
          that's involved. I would categorize those as proprietary. They do
          a lot for us, but we also leverage whatever the client has in
          place.
     t
         
     Sources of helpful information include:
    • Firewall
                logs (established connection information)
    • DNS logs
                (which host resolved a given domain name at a given time)

    •          
    • NetFlow (connection information)

    One of the
            more mature security organizations that I've worked an incident
            with has a particularly effective network monitoring set up.
            They collect NetFlow information from across the environment.
            This enables them to rapidly identify lateral movement.


       
  3.  


  4.       Is the Mandiant incident response tool available to the public?
         
             href="https://www.mandiant.com/products/mandiant-platform/intelligent-response">Mandiant
            for Intelligent Response®
    is a commercial product. As I
          mentioned,       href="/content/fireeye-www/en_US/services/freeware/redline.html">Redline™
          is a free tool that I encourage you to take a look at. It is very
          similar to MIR in terms of the capabilities on individual hosts,
          but it's designed to be executed against one host versus an
        enterprise.

  5.       What are your thoughts on best countermeasures against pass the
            hash tactics?

         
     It is most important to prevent the attacker from getting
          access to that hash in the first place. That's one reason why I
          like application whitelisting so much, particularly on domain
          controllers, because this can prevent even a domain admin from
          running the hash dumper. Unfortunately, once the attacker has that
          hash, it's not good. Another strategy is to reduce the number of
          places where an attacker could readily obtain privileged users'
          hashes. First, privileged users should operate with non-privileged
          accounts for their day-to-day activities. This helps reduce the
          impact of a spear phishing email or strategic web compromise that
          impacts that user. To conduct administration activities, connect
          to a jump server using two-factor authentication. Maybe
          incorporate a password vault so that the vault connects the user
          to the jump server, after a two-factor authentication process, and
          the password is never divulged to the user (or present on the
          admin's PC). Then lock down the jump server with application
          whitelisting, implement enhanced logging and monitoring. Configure
          firewalls and systems to only accept inbound connections on
          administrative services from the jump servers and not from the
          network at large. Each of these countermeasures helps to mitigate
          a part of the attack lifecycle; implementing them together can
          help greatly strengthen the security posture.

  6.       What kind of back door were the attackers using on the first
            infected systems?

         
     That varies widely. On some cases I worked recently we've
          seen Gh0st RAT, we've seen Poison Ivy, we've seen a custom back
          door that doesn't really have a name because it's something that
          this one particular group uses. The particular tool there wasn't
          the point, just more the fact that they were infected. We're
          seeing a lot more use of         href="https://www.mandiant.com/blog/mtrends-3-rats-increasing-publicly-malware-targeted-attacks/">publicly
            available back doors
    . They can be pretty effective, and can
          also be hard to detect.

  7.       How would one ever determine the true scope of a foothold in a
            global environment if it's using multiple command and control points?

         
     To answer that question, you have to start by
          comprehensively surveying the environment for indicators of
          compromise (IOC). You start by taking the pieces of information
          you know, e.g. the backdoors the attacker is known to use, known
          compromised accounts, and command-and-control IP addresses.
          Perhaps this yields you two systems that are initially suspected
          of being compromised. You then you ask the question, "Well,
          where did they go from those two systems? How did they get on
          those two systems?" You conduct forensic analysis to
          understand all the facts related to those systems: how did they
          gain access, what did they do, where did they go, and what tools
          did they use. Then you follow those threads, identifying more
          systems. This can be challenging in a large environment, which is
          one of the really helpful use cases for        href="https://www.mandiant.com/products/mandiant-platform/intelligent-response">
            Mandiant for Intelligent Response
    . The largest organization
          where I have conducted this type of incident response had around
          135,000 hosts. With a team of five or six people and about eight
          weeks, we could get a handle on that environment.

  8.       How do we balance the need to contain and respond and the need
            to preserve forensic evidence?

         
     It depends on whether you think that it's likely to go to
          court or in litigation. You want to make sure that your procedures
          are as least intrusive as possible, but typically in most APT-type
          cases, we don't really worry as much about formal chain of custody
          for systems or preserving every system in its original state. The
          way I would look at it is, I would develop a set of procedures for
          your organization to talk about how you determine when you need to
          preserve and what that means and what your standard operating
          procedures are, so that you can explain and minimize - both
          explain what you're doing as well as minimize - the impact on
        systems.

Source: Q&A Webinar Follow-Up - State of the Hack: Back to the Remediation

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