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A "DFUR-ent" Perspective on Threat Modeling and Application
Log Forensic Analysis


Many organizations operating in e-commerce, hospitality, healthcare,
  managed services, and other service industries rely on web
  applications. And buried within the application logs may be the
  potential discovery of fraudulent use and/or compromise! But, let's
  face it, finding evil in application logs can be difficult and
  overwhelming for a few reasons, including:


 
  • The wide variety of web applications with unique
      functionality
  • The lack of a standard logging format

  •    
  • Logging formats that were designed for troubleshooting
        application issues and not security investigations
  • The need
        for a centralized log analysis solution or SIEM to process and
        investigate a large amount of application log data

 

So, in this blog post, we discuss threat modeling concepts that can
  help prioritize logging decisions and unleash the ability to identify
  and investigate attacks against an application. To help us
  demonstrate, we'll describe situations for a fictitious organization
  called Dog and Feline Urgent Response, or DFUR, that we     href="https://www.youtube.com/watch?v=_soMAPXJs5c">presented at the
    2020 SANS Digital Forensics & Incident Response (DFIR) Summit.


 

We selected Splunk Enterprise Security (ES) as DFUR’s SIEM and
  logging analysis platform, but this is just one option and there are
  multiple technologies that can facilitate application log analysis. We
  created a Splunk application called “    href="https://github.com/fireeye/DFUR-Splunk-App">Dog and Feline
    Urgent Response (DFUR)” available on the FireEye GitHub that
  contains pre-indexed data and dashboards that you can use to follow
  along with the following attack scenarios.


 

But, enough kitten around. Let’s introduce you to DFUR!


 

DFUR: Dog and Feline Urgent Response


 

DFUR is a long-standing organization in the pet wellness industry
  that provides care providers, pet owners, and insurance providers with
  application services.


 
  • Care providers, such as veterinarians, use DFUR to process
        patient records, submit prescriptions, and order additional care
      services
  • Pet owners use DFUR to make appointments, pay bills,
        and see diagnostic test results
  • Insurance providers use
        DFUR to receive and pay claims to pet care providers

 

Application users log into a web portal that forwards logon and user
  transaction logs to DFUR’s Splunk ES instance. Backend databases store
  metadata for users, such as street addresses and contact information.


 


  DFUR Security Team Threat Modeling


 

After stumbling through several incidents, the DFUR security team
  realized that their application did not log the information needed to
  answer investigative question clearly and quickly. The team held
  workshops with technical stakeholders to develop a threat model and
  improve their application security strategy. They addressed questions,
  such as:


 
  • What types of threats does DFUR face based on industry
      trends?
  • What impact could those threats have?
  • How
        could the DFUR application be attacked or abused?
  • What log
        data would DFUR need to prove an attack or fraud happened?

 

The DFUR team compiled the stakeholder feedback and developed a
  threat profile to identify and prioritize high-risk threats facing the
  DFUR application platform, including:


 
  • Account takeover and abuse
    • Password attacks (e.g.,
              credential stuffing)
    • Bank account modifications

    •        
    • PHI/PII access
    • Health service modifications or
            interruptions
  • Fraudulent reimbursement claim
      submission
  • Veterinarians over-prescribing catnip

 

The DFUR security team discussed how they could identify threats
  using their currently available logs, and, well, the findings were not purr-ty.


 


  Logging Problems Identified


 

The DFUR team used their threat model to determine what log sources
  were relevant to their security mission, and then they dug into each
  one to confirm the log events were valid, normalized, and accessible.
  This effort produced a list of high-priority logging issues that
  needed to be addressed before the security team could move forward
  with developing methods for detection and analysis:


 

  •     Local logs were not forwarded to their Splunk ES instance.
        Only a limited subset of logging was forwarded to their Splunk ES
        instance, so DFUR analysts couldn't search for the actions performed
        by users who were authenticated to the application portal.

  •     Inaccurate field mapping. DFUR analysts identified extracted
        field values that were mapped to incorrect field names. One example
        was the user-agent in authentication log events had been extracted
        as the username field.

  •     Application updates sometimes affected Splunk ingestion and
          parsing.
    DFUR analysts identified servers that didn't have a
        startup script to ensure log forwarding was enabled upon system
        reboot. Application updates changed the logging output format which
        broke field extractions. DFUR analysts didn't have a way to
        determine when log sources weren't operating as expected.

  •     Time zone misconfigurations. DFUR analysts determined their
        log sources had multiple time zone configurations which made
        correlation difficult.

  •     The log archival settings needed to be modified. DFUR
        analysts needed to configure their Splunk ES instance data
        retirement policy to maintain indexed data for a longer time period
        and archive historical data for quick restoration.

  •     Source IP addresses of users logging into the portal were masked
          by a load balancer.
    The DFUR analysts realized that the source
        IP address for every user logon was a load balancer, which made
        attribution even more difficult. The X-Forwarded-For (XFF) field in
        their appliances needed to be enabled.

 


  Analysis Problems Identified


 

The DFUR infosec team reviewed how previous incidents involving the
  DFUR application were handled. They quickly learned that they needed
  to solve the following operational issues before they could
  effectively investigate application attacks:


 

  •     Inconsistency during manual analysis. DFUR analysts took
        different approaches to searching their Splunk ES instance, and they
        would reach different conclusions. Playbooks were needed to define a
        standard investigative methodology for common incident
      scenarios.

  •     No documentation of log fields or sources. Some DFUR analysts
        were not aware of all relevant data sources that were available when
        investigating security incidents. This led to findings that were
        based on a small part of the picture. A data dictionary was needed
        that defines the log sources and fields in the DFUR Splunk ES
        instance and the retention time for each log source.

  •     Application logs were designed for troubleshooting, not
        investigating
    . The DFUR application was configured to log
        diagnostic information, application errors, and limited subsets of
        successful user activity. The DFUR team needed to reconfigure and
        develop the application to record more security related events.

 

DFUR: New and Improved Monitoring and Detection


 

The DFUR team addressed their application log and analysis problems
  and started building a detection and investigative capability in their
  Splunk ES instance. Using the analysis workflows developed during the
  threat modeling process, the DFUR team designed Splunk dashboards
  (Figure 1) to provide detection analytics and context around three
  primary datapoints: usernames, IP addresses, and care providers (“organizations”).


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture1a.png" alt="" />
 
   
 Figure 1: DFUR monitoring and detection dashboard


 

The DFUR team created the Splunk dashboards using Simple XML to
  quickly identify alerts and pivot among the primary datapoints, as
  seen in Figure 2. The DFUR team knew that their improved and
  streamlined methodology would save time compared to exporting,
  analyzing, and correlating raw logs manually.


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture2.png" alt="" />
 
 Figure 2: Pivoting concepts used to
    develop DFUR dashboards


 

Newly armed (legged?) with a monitoring and detection capability,
  the DFUR team was ready to find evil!


 


  Attack Scenario #1: Account Takeover


 

The next morning, the DFUR security team was notified by their
  customer service team of a veterinarian provider with the username
  ‘labradorable’ who hadn’t received their daily claims payment and
  noticed their banking information in the DFUR portal was changed overnight.


 

A DFUR analyst opened the User Activity Enrichment dashboard (Figure
  3) and searched for the username to see recent actions performed by
  the account.


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture3a.png" alt="" />
 
   
 Figure 3: User Activity Enrichment dashboard


 

The analyst reviewed the Remote Access Analytics in the dashboard
  and identified the following anomalies (Figure 4):


 
  • The username reminder and password reset action was performed
        the day before from an Indonesia-based IP address
  • The user
        account was logged in from the same suspicious IP address shortly
      after
  • The legitimate user always logs in from California, so
        the Indonesia source IP login activity was highly suspicious

 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture4a.png" alt="" />
 
   
 Figure 4: Remote access analytics based on user activity


 

The DFUR analyst clicked on the Application Activity tab in the User
  Activity Enrichment dashboard to see what actions were performed by
  the user while they were logged in from the suspicious IP address. The
  analyst identified the user account logged in from the suspicious IP
  address and performed an email address change and added two (2) new
  bank accounts, as seen in Figure 5.


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture5a.png" alt="" />
 
   
 Figure 5: Application activity timeline filtered based on IP address


 

The DFUR analyst confirmed that the two (2) bank accounts were added
  by the user to the care provider with organization ID 754354, as seen
  in Figure 6.


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture6.png" alt="" />
 
 Figure 6: Bank accounts added and
    assigned to a provider


 

By clicking on the organization ID in the Splunk results table, the
  DFUR analyst triggered a drill-down action to automatically open the
  Organization Enrichment Dashboard and populate the organization ID
  value with the results from the previous panel (Figure 7). The DFUR
  analyst determined that the bank routing information for the new bank
  accounts was inconsistent with the organization’s mailing address.  


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture7a.png" alt="" />
 
   
 Figure 7: Organization Enrichment Dashboard


 

The activity indicated that the attacker had access to the user’s
  primary email and successfully reset the DFUR account password. The
  DFUR analyst confirmed that no other accounts were targeted by the
  suspicious IP address (Figure 8).


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture8a.png" alt="" />
 
   
 Figure 8: IP Address Enrichment dashboard


 


  Attack Scenario #2: Credential Stuffing


 

Later that afternoon, the DFUR team began receiving reports of
  account lockouts in the patient and provider portals when users tried
  to login. The security team was asked to investigate potential
  password attack activity on their DFUR platform.


 

The DFUR analyst pulled up the main monitoring and detection
  dashboard and scrolled down to the panel focused on identifying
  potential password attack activity (Figure 9). They identified five
  (5) IP addresses associated with an elevated number of failed login
  attempts, suggesting a password spray or credential stuffing attack
  with varying success.


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture9a.png" alt="" />
 
   
 Figure 9: Dashboard panel showing potential password attack events


 

The DFUR analyst clicked on one of the IP addresses which triggered
  a drill-down action to open the IP Address Enrichment dashboard and
  prepopulate the IP address token value (Figure 10).


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture10a.png" alt="" />
 
   
 Figure 10: IP Address Enrichment dashboard


 

The DFUR analyst identified more than 3,000 failed login attempts
  associated with the IP address with three (3) successful logins that
  morning. The Remote Access Analytics panels for the IP address further
  showed successful logins for accounts that may have been successfully
  compromised and need to be reset (Figure 11).


 


      src="https://www.fireeye.com/content/dam/fireeye-www/blog/images/dfur/picture11a.png" alt="" />
 
   
 Figure 11: Remote access analytics for IP address


 

Conclusion


 

After implementing the newly developed logs and analysis
  capabilities and by leveraging Splunk’s security solutions, the DFUR
  security team drastically improved key metrics aligned with their
  application security missions:


 
  1. Identify compromise and fraud before customers report it

  2.    
  3. Analyze 90% of application security events within 30
      minutes
  4. Answer all investigation questions from users,
        compliance, and legal teams

 

Mandiant and the whole DFUR security team hope you can use the
  scenarios and references in this post to improve your log analysis and
  how you leverage a SIEM solution in the following ways:


 
  • Reflect on your current logging gaps and capabilities to
      improve
  • Enhance logs from “whatever the developers
        implemented” to “designed to be investigated”
  • Develop
        investigative workflows that are reliable and repeatable

  •    
  • Correlate pivot points between your data sources and streamline
        correlation capabilities
  • Create monitoring and alerting
        capabilities based on threat modeling
  • Lower the technical
        barrier for comprehensive analysis
  • Implement similar
        analysis capabilities to those in the “DFUR” Splunk application,
        linked in the References section
  • Understand that logs can
        lead into better security analytics and strengthening of your
        security operations

 

References


 

For organizations that utilize Splunk security solutions as their
  SIEM solution, for automation, analytics or log aggregation, or want
  to try out for free with Splunk’s free trial download, we developed an
  application called “Dog and Feline Urgent Response (DFUR)” to
  demonstrate application log forensic analysis and dashboard pivoting
  concepts. The code contains pre-indexed data and CSV files referenced
  by searches contained in four Splunk XML dashboards. All data, such as
  IP addresses and usernames, was fabricated for the purposes of the
  demo and any association with organizations, users, or pets is coincidental.


 
  • Watch the recording of our       href="https://www.youtube.com/watch?v=_soMAPXJs5c">SANS DFIR
          Summit presentation.
  • Download the       href="https://github.com/fireeye/DFUR-Splunk-App">"DFUR"
          Splunk application in FireEye GitHub.
  • If you need
        assistance investigating application attacks or developing log
        analysis capabilities, contact us at
      investigations@mandiant.com.

Source: A "DFUR-ent" Perspective on Threat Modeling and Application
Log Forensic Analysis

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